True leaders have well-honed “people” skills birthed from their ability to relate to, respect, and empathize with others. In addition, they have solid communication skills that allow them to inspire others to action. Combined, these skills allow true leaders develop and foster solid, long-term, working relationships within and outside of their organizations.
Key to their success is their own self-awareness and understanding of the impact their statements and their actions have on others. In addition, they’re good listeners who take into account others’ (yes, even subordinates’) concerns and perspectives. They build trust as a result of their reliability and authenticity—since what they say they will do, gets done.
They also bear in mind the needs and goals of others and work with them collaboratively to help ensure each others’ success. They display a sensitivity in working with people from diverse backgrounds and treat everyone with caring and courtesy. As a result, they’re able to build teams characterized by trust, involvement, and empowerment—leading to the development of a high-performance organization.
Finally, they use their skills in developing pragmatic, process-oriented solutions that cross traditional department boundaries and foster organization-wide consistency and cooperation.
When it comes to true leaders. . . it’s kind of easy to know them when you see them—and it’s a joy to work for and support them.